Should you have a query regarding your web-shop order, delivery times, shipment or return information, please refer to our Frequently Asked Questions - FAQ. Perhaps your query is amongst these.

In case your query is not amongst the FAQ please click here to contact our customer service department.
In case of a defect or guarantee request please contact our customer service department first.
Monday to Friday: 10:00 – 18.00
Saturday: 10:00 - 18:00

Where can I find the status of my order? As soon as your order has been shipped you will receive an email with a track and trace code. You can follow your order. Delivery times are specified below.

Expected delivery times:
The Netherlands, Belgium, Germany: 1-2 working days Other EU countries: 3-6 working days Non-EU countries: 6-12 working days